COVID-19 Statement from Nexgrill

A Message to Our Neighbors Worldwide

With the reality of communities around the world shaken by the outbreak of COVID-19, the simple act of grilling can keep us connected. While social distancing is absolutely necessary at this time, we encourage you to keep family members you live with close, light up your Nexgrill, and let fire and flavor bring comfort to your home in these times of uncertainty.

As of March 20th, our corporate office in Chino, CA has temporarily closed to cooperate with Gov. Gavin Newsom’s state-wide order to shelter in place. But rest assured, our team will be working harder and smarter than ever from remote working environments to meet your needs and keep things cooking!

Please know that we’re here for you through all of this – and that includes the top-notch customer support you’ve come to expect. Reach us during regular business hours at 800-913-8999, or send us an email anytime at

Even though we are experiencing some delays in our shipping for accessories due to the COVID-19, our order fulfillment and deliveries will continue to take place.

From our family to yours,

Stay Connected

If you don’t already, follow us on social media as we continue to supply grill tips, recipes, and stories from around the grill.